{"id":515,"date":"2024-04-04T11:26:30","date_gmt":"2024-04-04T17:26:30","guid":{"rendered":"https:\/\/www.smartpyme.sv\/?page_id=515"},"modified":"2026-02-24T10:19:01","modified_gmt":"2026-02-24T16:19:01","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.smartpyme.app\/en\/soporte\/","title":{"rendered":"Support"},"content":{"rendered":"

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Soporte t\u00e9cnico completo para el crecimiento de tu empresa<\/h1>\n

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Te ayudamos en la implementaci\u00f3n y solventamos tus dudas a trav\u00e9s de cualquiera de nuestros canales de soporte.<\/p>\n

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Obt\u00e9n soporte de forma r\u00e1pida y f\u00e1cil<\/h2>\n

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Selecciona la opci\u00f3n de contacto que m\u00e1s te convenga<\/p>\n

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Cont\u00e1ctanos por WhatsApp y realiza todas las consultas que necesites.<\/h6>\n

[\/et_pb_text][et_pb_button button_url=\u00bbhttps:\/\/wa.me\/+50378555329″ url_new_window=\u00bbon\u00bb button_text=\u00bbCont\u00e1ctanos por WhatsApp\u00bb _builder_version=\u00bb4.24.2″ _dynamic_attributes=\u00bbbutton_url\u00bb _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb1vw\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bbgcid-1c4dc38b-6089-428e-b52d-e0e680641edf\u00bb button_border_color=\u00bbgcid-1c4dc38b-6089-428e-b52d-e0e680641edf\u00bb button_font=\u00bb|700|||||||\u00bb button_icon=\u00bb&||divi||400″ button_on_hover=\u00bboff\u00bb hover_enabled=\u00bb0″ button_text_size_tablet=\u00bb13px\u00bb button_text_size_phone=\u00bb\u00bb button_text_size_last_edited=\u00bbon|tablet\u00bb global_module=\u00bb277″ saved_tabs=\u00bball\u00bb global_colors_info=\u00bb{%22gcid-1c4dc38b-6089-428e-b52d-e0e680641edf%22:%91%22button_bg_color%22,%22button_border_color%22%93}\u00bb sticky_enabled=\u00bb0″][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bbrgba(211,225,248,0.3)\u00bb custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|10px|10px|10px|10px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/www.smartpyme.sv\/wp-content\/uploads\/2024\/04\/1059.svg\u00bb title_text=\u00bb1059″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb90px\u00bb custom_margin=\u00bb||50px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Agenda una llamada con un especialista y
\nresuelve tus dudas de nuestra plataforma.<\/h6>\n

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Consultas frecuentes<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb80%\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfQu\u00e9 es SmartPyme?<\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bbrgba(13,42,99,0.8)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

SmartPyme es un software 100% en l\u00ednea (no es necesario instalar programas) de inteligencia de negocios, desarrollado especialmente para la gesti\u00f3n empresarial de las micro y peque\u00f1as empresas.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfC\u00f3mo me ayuda SmartPyme?<\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bbrgba(13,42,99,0.8)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

SmartPyme te ayuda a organizar y controlar todas las \u00e1reas clave de tu negocio. Con herramientas para gestionar tus ventas, compras, inventarios y acceder a reportes con inteligencia de negocios. SmartPyme facilita la toma de decisiones informadas y mejora la eficiencia operativa<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb80%\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfC\u00f3mo adquiero SmartPyme?<\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bbrgba(13,42,99,0.8)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Adquirir SmartPyme es muy sencillo. Visita nuestra p\u00e1gina web, elige el plan que mejor se adapte a tus necesidades y sigue el proceso de compra. Tambi\u00e9n puedes solicitar un demo gratuito para conocer la plataforma a detalle antes de suscribirte.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfEs mi informaci\u00f3n segura?<\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bbrgba(13,42,99,0.8)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

S\u00ed\u00ad, tu informaci\u00f3n est\u00e1 segura con SmartPyme. Utilizamos Amazon Web Services (AWS), una de las plataformas de nube m\u00e1s seguras del mundo. Adem\u00e1s, aplicamos cifrado de datos y autenticaci\u00f3n de dos factores para proteger tu informaci\u00f3n.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ make_equal=\u00bbon\u00bb _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb80%\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfPuedo migrar de un plan b\u00e1sico a otro m\u00e1s avanzado?<\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bbrgba(13,42,99,0.8)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

S\u00ed\u00ad, puedes cambiar de un plan b\u00e1sico a uno m\u00e1s avanzado en cualquier momento desde tu cuenta de usuario en SmartPyme o contact\u00e1ndote a nuestro WhatsApp para solicitar el cambio.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfQu\u00e9 sucede si no deseo continuar con la suscripci\u00f3n?<\/h6>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bbrgba(13,42,99,0.8)\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Si decides cancelar tu suscripci\u00f3n, puedes hacerlo desde la configuraci\u00f3n de tu cuenta. Te recomendamos descargar tu base de datos en archivos Excel antes de cancelar. No podr\u00e1s realizar transacciones ni registros tras la baja, aunque tu informaci\u00f3n ser\u00e1 visible hasta esa fecha. Si no hay actividad en 6 meses, tus datos ser\u00e1n eliminados de nuestros servidores<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ use_custom_gutter=\u00bbon\u00bb gutter_width=\u00bb2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb max_width=\u00bb80%\u00bb custom_padding=\u00bb0px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#fff1e3″ custom_padding=\u00bb30px|30px|30px|30px|true|true\u00bb border_radii=\u00bbon|12px|12px|12px|12px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.24.2″ _module_preset=\u00bbdefault\u00bb header_6_font=\u00bb|700|||||||\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00bfC\u00f3mo adquiero SmartPyme?<\/h6>\n

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Adquirir SmartPyme es muy sencillo. Visita nuestra p\u00e1gina web, elige el plan que mejor se adapte a tus necesidades y sigue el proceso de compra. Tambi\u00e9n puedes solicitar un demo gratuito para conocer la plataforma a detalle antes de suscribirte.<\/p>\n

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Acelera el crecimiento de tu Pyme con nuestras herramientas de inteligencia de negocio.<\/h3>\n

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Soporte t\u00e9cnico completo para el crecimiento de tu empresaTe ayudamos en la implementaci\u00f3n y solventamos tus dudas a trav\u00e9s de cualquiera de nuestros canales de soporte.

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\r\n \u00bbPru\u00e9balo5<\/span><\/a>\r\n <\/div>
\r\n \u00bbVer5<\/span><\/a>\r\n <\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-515","page","type-page","status-publish","hentry"],"yoast_head":"\nSoporte - SmartPyme<\/title>\n<meta name=\"description\" content=\"Soporte t\u00e9cnico completo para el crecimiento de tu empresa. 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